“Tumblr’s service prides itself on ease of use. ‘Tumblr lets you effortlessly share anything,’ they claim on their website. So when a user does have a question or is experiencing some trouble with the service, LaFountain wants to make sure their support experience is also quick and effortless.”
—Zendesk: Tumblr providing exceptional support to more than 19 million bloggers
A little peak into how Marc and our fantastic Support team work.
(via staff)